Privacy Policy.
Polivac International Pty Ltd ("Polivac", "we", "us") respects your privacy. This policy explains what personal information we collect through polivac.com.au, why we collect it, and how we handle it — in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What we collect
Contact details you give us through forms (name, company, phone, email, address), enquiry content, and standard website analytics such as pages visited and device type. We don't collect payment details — Polivac doesn't sell direct.
How we use it
To answer enquiries, process distributor applications, provide warranty and service support, send updates you've asked for, and improve the website. We only use your information for the purpose you gave it to us.
Cookies and analytics
We use cookies and analytics tools to understand how the site is used and to keep it working properly. You can disable cookies in your browser; the site will still work.
When we share it
Enquiries may be passed to the Polivac distributor best placed to help you. We use trusted service providers for hosting and email. We never sell your personal information.
Security and retention
Information is stored securely and kept only as long as needed for the purpose it was collected, or as required by law.
Your rights
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. You can unsubscribe from any marketing at any time using the link in each email.
Contact and complaints
Contact our privacy officer using the details on this page. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).
Get in touch and we will point you at the right person.
Questions about this policy?
Get in touch and we will point you at the right person.